Help Desk Calgary is actively involved in regional and North American Help Desk Institute activities. This affiliation benefits our local chapter by providing direct links to the leaders in our industry and the sharing of best practices new ideas.

Getting involved with Help Desk Calgary is a an excellent way for both new and established employees as well as managers to keep up with our fast changing industry... [more]

HDC - Call for Speakers

Helpdesk Calgary is the local Calgary chapter of the Helpdesk Institute.  Each month we host a luncheon for our members and feature a guest speaker on topic that inspire, instruct and entertain our members.  The topics rotate between the 3 key elements of our business -  people, processes and technology.  Preference is given to local speakers who are willing to present on a voluntary basis to our group of 20 -35 Help Desk professionals. 

By presenting to our group you are gaining exposure to Help Desk professionals from a wide range of companies, building a network of contacts within the IT industry, and you get to practice your presentation skills! 

If you are interested in being a presenter please contact us by sending an email to:

info@hdi-calgary.org

News

September Luncheon

Building a Customer Focused Business

Jayne Kowal débuts this incredible learning series aimed at both managers and frontline staff and delivers the tools and techniques to delight your customers and add real value to your support operation.

[Click Here to find out more!]